Associate, Guest Services Community, Social Services & Nonprofit - Egg Harbor Township, NJ at Geebo

Associate, Guest Services

Egg Harbor Township, NJ Egg Harbor Township, NJ Full-time Full-time Estimated:
$39.
6K - $50.
1K a year Estimated:
$39.
6K - $50.
1K a year 17 hours ago 17 hours ago 17 hours ago Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission:
'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary!' At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation.
You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal We are leaders and owners of our business success.
Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
We offer a comprehensive benefits package that includes:
Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Answer customer calls and resolving issues or concerns within predefined parameters.
Respond to customer complaints by the timely coordination of field input where required.
Respond to internet inquires or concerns and resolve as needed.
Maintain files and report the monthly activity of calls.
Qualifications High school diploma or general education degree (GED); or six to 12 months related experience and/or training; or equivalent combination of education and experience.
Spreadsheet software and Word Processing software.
This includes Microsoft Office programs.
Strong written and verbal communication skills.
Strong organizational skills.
Strong positive attitude toward customers and business.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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