Director Of Marketing with Call Center Experience
Timeshare Legal Timeshare Legal Egg Harbor Township, NJ Egg Harbor Township, NJ Full-time Full-time From $80,000 a year From $80,000 a year 4 days ago 4 days ago 4 days ago Director Of Marketing with Call Center Experience Want to be part of an energetic and positive sales team? Have a goal oriented personality with the drive to succeed? This is the role for you! Timeshare Legal is currently in search of a Marketing Director who will assist in leading and managing a diverse and thriving sales team.
The successful candidate will:
Be motivated, reliable, and persistent Inspire and motivate your sales team Create a highly engaged, committed, and empowered workforce Have a solution-oriented and positive mindset that openly embraces change and stretches goals EDUCATION & EXPERIENCE 3-5 years of contact center experience with a minimum of two years in a leadership/management role Experience developing others through active coaching, providing actionable feedback, and demonstrating hands-on leadership Has a strong track record of successfully closing within a sales position.
Experience managing both remote and on-site reports Experience working in a fast-paced environment with changing priorities and goals KNOWLEDGE, SKILLS, & ABILITIES 3
years of related call transfer experience 2
years of supervisory experience Advanced knowledge of Microsoft Office including Outlook, Excel, Word Proficient with Dialers, Phone Software Systems, and CRMs.
Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets Ability to create, and analyze statistical information in an easy to understand format Strong understanding of the contact center environment (preferred) and of the key levers to enhance performance and achieve financial targets Understands basic steps to sales funnel process Experience with booking appointments.
Experience with tracking company KPI's Clear, concise, and effective communication skills (both oral and written) Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues An ability to create clear accountabilities and hold yourself and your team to those accountabilities Ability to multitask and thrive in a fast-paced, high-pressure environment RESPONSIBILITIES Lead a team of 6-10 direct reports; coach, train, monitor, develop, and motivate Oversee the day-to-day operation of your team and ensure that the team's goals and responsibilities are met.
Responsible for the preparation of progressive discipline and performance management.
Providing support to team in order to produce a consistent result Drive a culture of accountability, continuous improvement, and personal excellence Hold regular team meetings and training sessions Coaching Notes Monitoring reps to make sure they follow funnel process and steps to sale Praise and share feedback with direct reports regarding their performance; suggest improvements, changes, or updates when applicable Work constructively with other functional areas throughout the organization Other duties as assigned SALARY & BENEFITS A 80k per year opportunity managing a Sales Team.
The compensation package for this position includes a base salary commensurate with experience, commission structure, as well as a comprehensive benefits package of medical, dental, life insurance, sick time, and personal time off.
Benefits:
401(k) Dental insurance Vision insurance Health insurance Life insurance Paid time off Paid training Vacation Time Schedule:
Monday - Friday Job Type:
Full Time Compensation:
Base Salary Commissions Location Work Location:
One location Job Type:
Full-time Pay:
From $80,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Paid training Schedule:
Monday to Friday Ability to commute/relocate:
Egg Harbor Township, NJ 08234:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
What types of Dialers, phone system software and CRM's do you have experience with? Do you have call center management experience? Education:
Bachelor's (Preferred)
Experience:
Management:
2 years (Required) CRM software:
3 years (Required) Dialer Systems:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The successful candidate will:
Be motivated, reliable, and persistent Inspire and motivate your sales team Create a highly engaged, committed, and empowered workforce Have a solution-oriented and positive mindset that openly embraces change and stretches goals EDUCATION & EXPERIENCE 3-5 years of contact center experience with a minimum of two years in a leadership/management role Experience developing others through active coaching, providing actionable feedback, and demonstrating hands-on leadership Has a strong track record of successfully closing within a sales position.
Experience managing both remote and on-site reports Experience working in a fast-paced environment with changing priorities and goals KNOWLEDGE, SKILLS, & ABILITIES 3
years of related call transfer experience 2
years of supervisory experience Advanced knowledge of Microsoft Office including Outlook, Excel, Word Proficient with Dialers, Phone Software Systems, and CRMs.
Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets Ability to create, and analyze statistical information in an easy to understand format Strong understanding of the contact center environment (preferred) and of the key levers to enhance performance and achieve financial targets Understands basic steps to sales funnel process Experience with booking appointments.
Experience with tracking company KPI's Clear, concise, and effective communication skills (both oral and written) Strong organizational skills with an ability to prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues An ability to create clear accountabilities and hold yourself and your team to those accountabilities Ability to multitask and thrive in a fast-paced, high-pressure environment RESPONSIBILITIES Lead a team of 6-10 direct reports; coach, train, monitor, develop, and motivate Oversee the day-to-day operation of your team and ensure that the team's goals and responsibilities are met.
Responsible for the preparation of progressive discipline and performance management.
Providing support to team in order to produce a consistent result Drive a culture of accountability, continuous improvement, and personal excellence Hold regular team meetings and training sessions Coaching Notes Monitoring reps to make sure they follow funnel process and steps to sale Praise and share feedback with direct reports regarding their performance; suggest improvements, changes, or updates when applicable Work constructively with other functional areas throughout the organization Other duties as assigned SALARY & BENEFITS A 80k per year opportunity managing a Sales Team.
The compensation package for this position includes a base salary commensurate with experience, commission structure, as well as a comprehensive benefits package of medical, dental, life insurance, sick time, and personal time off.
Benefits:
401(k) Dental insurance Vision insurance Health insurance Life insurance Paid time off Paid training Vacation Time Schedule:
Monday - Friday Job Type:
Full Time Compensation:
Base Salary Commissions Location Work Location:
One location Job Type:
Full-time Pay:
From $80,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Paid training Schedule:
Monday to Friday Ability to commute/relocate:
Egg Harbor Township, NJ 08234:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
What types of Dialers, phone system software and CRM's do you have experience with? Do you have call center management experience? Education:
Bachelor's (Preferred)
Experience:
Management:
2 years (Required) CRM software:
3 years (Required) Dialer Systems:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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