Client Service Representative Community, Social Services & Nonprofit - Egg Harbor Township, NJ at Geebo

Client Service Representative

Egg Harbor Township, NJ Egg Harbor Township, NJ Full-time Full-time From $40,000 a year From $40,000 a year 4 days ago 4 days ago 4 days ago ATTENTION COLLEGE GRADUATES!!! Timeshare Legal is seeking an outgoing Client Services Representative who easily connects and empathizes with our clients over the phone, and who serves as a critical hub of organization and communication within our company.
STARTING SALARY:
$40,000.
00 NOTE:
Please only apply if you have:
A TEAM-ORIENTED MINDSET A FRIENDLY PERSONALITY A DESIRE TO HELP PEOPLE A PASSION FOR COMMUNICATIONS Since the COVID pandemic timeshare owners have been wanting out now more than ever.
This rise in timeshare cancellations has left our company busy and in need of growing our dedicated team! Client Service Duties:
deal directly with client either by telephone or email respond promptly to client inquiries handle and resolve client complaints obtain and evaluate all relevant documentation and information to handle service inquiries perform customer mail verifications organize workflow to meet employer timeframes direct requests and unresolved issues to the designated resource record customer interactions and transactions follow up on customer interactions record and track details of actions taken prepare and distribute weekly client activity reports communicate and coordinate with internal departments provide feedback on the efficiency of the customer service process The ideal candidate must possess the following skills:
interpersonal skills communication skills- verbal and written proficient in Microsoft Office Suite listening skills problem analysis and problem-solving attention to detail and accuracy customer service orientation Preferred
Qualifications:
Associates degree or equivalent knowledge of customer service principles and practices knowledge of social media platforms knowledge of administrative procedures timeshare knowledge is a plus! GREAT HOURS! - 8:
45 am - 5:
00pm Starting Salary:
$40,000 Paid training Paid time off Medical Benefits Full-time Job Monday - Friday Weekends Off! TSL has been in business for over a decade, canceling over $250 million dollars in timeshare debt, and proudly upholding an A
rating with the BBB.
www.
timesharelegal.
com COVID-19 considerations:
To keep our employees safe all representatives are required to wear company provided masks while working, daily janitorial services, and sani-wipe stations are provided throughout the facility.
Job Type:
Full-time Pay:
From $40,000.
00 per year
Benefits:
Health insurance Paid time off Schedule:
Monday to Friday Education:
Associate (Preferred)
Experience:
Google Suite:
1 year (Preferred) Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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